Shipping policy

Sweet Beads Shipping Policy

Last Updated: August 22, 2026

Thank you for supporting Sweet Beads! Each order is carefully packaged and prepared with love before it makes its way to you.

1. Processing Times

Orders are typically processed and shipped within 3–5 business days after your order is placed.

Please note that processing times may be slightly longer during holidays, sales, new product launches, or periods of high order volume.

2. Shipping Times

Once your order has shipped, delivery times depend on the shipping carrier and the destination.

Estimated delivery times are provided at checkout when available. Please keep in mind that shipping times are estimates and are not guaranteed.

Sweet Beads is not responsible for delays caused by the shipping carrier, weather, holidays, or other circumstances outside of our control.

3. Shipping Address

Please make sure your shipping address is correct before completing your purchase.

Sweet Beads is not responsible for orders that are delivered to an incorrect address provided by the customer.

If you notice an incorrect address after placing your order, please contact us as soon as possible. While we will do our best to help, changes cannot be guaranteed once an order has been shipped.

4. Tracking

When tracking information is available, it will be provided to you once your order has shipped.

Please allow some time for tracking information to update after your package has been dropped off with the carrier.

5. Lost, Stolen, or Delayed Packages

Once an order has been shipped and accepted by the carrier, Sweet Beads is not responsible for delays, lost packages, or packages marked as delivered but not received.

If your tracking information shows that your package was delivered but you cannot locate it, please check with household members, neighbors, and your local delivery carrier.

6. Damaged Packages

If your package arrives damaged, please contact Sweet Beads within 14 days of delivery.

Please include your order number and clear photos of the damaged packaging and product so we can review the issue and determine the best solution.

7. Incorrect or Missing Items

If you receive an incorrect item or an item is missing from your order, please contact Sweet Beads within 14 days of delivery.

We will review the order and work with you to resolve the issue.

8. Shipping Costs

Shipping costs are calculated and displayed at checkout based on the selected shipping option and destination.

Any available shipping promotions or free-shipping offers will be subject to their stated terms.

9. Questions

If you have any questions about your order or shipping, please contact Sweet Beads through the contact information provided on our website.

Sweet Beads
Jewelry as sweet as you.